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Visionary Storytelling | Business with Purpose Podcast EP 273: Heather Maio-Smith, StoryFile

Visionary Storytelling | Business with Purpose Podcast EP 273: Heather Maio-Smith, StoryFile

Visionary Storytelling | Business with Purpose Podcast EP 273: Heather Maio-Smith, StoryFile

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  • Visionary Storytelling | Business with Purpose Podcast EP 273: Heather Maio-Smith, StoryFile
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Click a timestamp below to be taken to the exact spot in the episode…

My guest this week is Heather Maio-Smith, an award-winning interactive storytelling pioneer and technology visionary who brings more than a decade of storytelling leadership to her brand new company, StoryFile.

In 2010 Heather was creating an exhibit on intergenerational testimony with Holocaust survivors. She created a 3D prototype and formed a partnership to secure in-depth interviews interactively.

Heather had always intended that once the survivors were filmed, that anyone should be able to tell their story and save it for future generations. In 2017, StoryFile was created as an automatic, cloud-based platform that would bring the power of conversational video into everyone’s hands.

3:03 – Heather 101

  • She became an expert in intergenerational testimony and had great conversations with older people. 
  • She wanted everyone to be able to tell their story so future generations could actually talk to them and have a conversation. 

6:46 – How does StoryFile work?

  • She didn’t know if her idea would work. They built a system that was completely automated and online. 
  • You record yourself answering a bunch of questions about your life. You can choose from 1,600 questions. 

13:02 – Answers for future generations

  • There’s no reason nowadays that you can’t have in-depth conversations with people you love. 
  • Do a StoryFile for a future generation you’ll never meet. 
  • Some people think it’s a bit egotistic to do, but it’s not. It’s a gift to future generations.

19:05 – Tell your story

  • It’s one thing to write down your story or do an audio recording of yourself, but you miss the non-verbal communication. 
  • The video element allows you to see the essence of the person.
  • Every generation has gone through really difficult things, but it’s what you learn from it and can pass along. 

27:27 – How to start StoryFile

  • Go to StoryFile.com and pick how many questions you want to do. You can pick individual questions or by topic and start recording. 

28:27 – Get to know you

  • Best concert she ever attended? Madonna in a small venue

FEATURED QUOTES

We wanted everyone to be able to tell their story this way so future generations could actually talk to them and have a conversation. 

If my kids could have the ability to talk to my grandfather, that would be amazing. Because then they would understand me and maybe understand themselves a little more. 

It’s one thing to write down your story or do an audio recording of yourself, but you miss the non-verbal communication. 

CONNECT:

https://storyfile.com/

ABOUT HEATHER MAIO-SMITH:

Heather Maio-Smith is an award-winning interactive storytelling pioneer and technology visionary who brings over a decade of immersive storytelling leadership to StoryFile.

In 2010, Heather developed the first 3D interactive conversation with Holocaust Survivor Rose Schindler through her creative agency Conscience Display. At the time, she was creating physical video installations at the United Nations, USC, and in Havana, Cuba, but she understood that the future of storytelling lay at the intersection of digital media and ‘natural conversation’ and decided to create it.

Heather developed a strategic partnership with two global entities with competencies in visual media and technology – USC Shoah Foundation and the Institute for Creative Technologies.  The partnership she led has resulted in the development of a new medium – natural conversation video.

Through Heather’s leadership, immersive interactive natural conversation video has gone from being a concept to a reality, combining hi-fidelity multi-scopic video with voice commands to deliver commercial grade natural conversation with an individual, whether it’s  a life-sized video or on your mobile device, replicating the emotional experience of having a conversation with a person. She developed and pioneered Dimensions in Testimony, a program to interview Holocaust Survivors in volumetric interactive video without that survivor actually being present. Dimensions in Testimony won both the People’s Choice Award and the Jury Prize at Sheffield Doc Fest in 2016. She produced and led the project before moving on to found and lead StoryFile.

As a leader in content based technology, she has spoken about Natural Conversation at Microsoft (2017), US Holocaust Museum (2017), Dartmouth College (2018), FoST (2018),  SXSW (2019), SXSW (2019), The LA Times Festival of Books (2019), M.I.T. (2020), and AI Summit (2020). Heather’s work has been featured in Fast Company, NBC’s The Today Show, The New Yorker, Reuters and BBC. She was also featured on 60 Minutes in 2020.

Instagram:

@storyfile

Website: 

www.storyfile.com 

THANK YOU TO OUR PARTNER OF THE SHOW:

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“It’s 2:37am. Rise and shine, peasant.” -my newborn

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“It’s 2:37am. Rise and shine, peasant.” -my newborn

2025: I turned 40, grew and birthed a miracle baby, went on a Disney Cruise, travelled to Banff, watched my kids soar, my marriage thrive, made sweet memories with friends, read 756,000 pages for Seminary, wrestled with and trusted God more than ever before. It wasn’t an easy year, but it was a beautifully wonderfully hard year I wouldn’t trade for anything. Here’s to 2026. 🥂 #2025recap

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2025: I turned 40, grew and birthed a miracle baby, went on a Disney Cruise, travelled to Banff, watched my kids soar, my marriage thrive, made sweet memories with friends, read 756,000 pages for Seminary, wrestled with and trusted God more than ever before. It wasn’t an easy year, but it was a beautifully wonderfully hard year I wouldn’t trade for anything. Here’s to 2026. 🥂 #2025recap

Some seasons stretch you in ways you wouldn’t choose, but end up shaping you anyway. Today, I finished my fourth semester of seminary (I`m officially halfway through!) in the middle of a beautiful and hard season... it reminded me that growth doesn’t come from having it all figured out. It comes from showing up, staying connected, and trusting that what’s forming quietly now will matter later.

Grateful for the lessons I didn’t plan on learning. 🤍

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Some seasons stretch you in ways you wouldn’t choose, but end up shaping you anyway. Today, I finished my fourth semester of seminary (I'm officially halfway through!) in the middle of a beautiful and hard season... it reminded me that growth doesn’t come from having it all figured out. It comes from showing up, staying connected, and trusting that what’s forming quietly now will matter later. 

Grateful for the lessons I didn’t plan on learning. 🤍

⭐️ ONE MONTH ⭐️

How is she one month already? Also, why was my pregnancy 753 years long, but she was born five seconds ago. This girl has been the greatest blessing and surprise of our lives and we are obsessed with her.

Her quilt handmade by my dear friend @beakersandbobbins is perfect for this btw. 😭🥹😍 #galileejoy

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⭐️ ONE MONTH ⭐️ 

How is she one month already? Also, why was my pregnancy 753 years long, but she was born five seconds ago. This girl has been the greatest blessing and surprise of our lives and we are obsessed with her. 

Her quilt handmade by my dear friend @beakersandbobbins is perfect for this btw. 😭🥹😍 #galileejoy

Can’t stop won’t stop.

#galileejoy #newbornlife #babyhumor

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Can’t stop won’t stop. 

#galileejoy #newbornlife #babyhumor

Just got our maternity pictures back and I love them so much. And so thankful we got them taken in the nick of time. Grateful doesn’t cut it. 📸 @stellaandbirdiephotography //

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Just got our maternity pictures back and I love them so much. And so thankful we got them taken in the nick of time. Grateful doesn’t cut it. 📸 @stellaandbirdiephotography //

Extra extra thankful this year. Happy Thanksgiving from the fab-5 Stillman crew. 🦃🍁🍽🧡

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Extra extra thankful this year. Happy Thanksgiving from the fab-5 Stillman crew. 🦃🍁🍽🧡

Two weeks with this punkin’ and I’m wondering if there’s some sort of serum we could give her to keep her this precious and tiny forever. Also, this is a Galilee fan account now. #galileejoy

(sweater from her seminary auntie @13buttercreamstreet)

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Two weeks with this punkin’ and I’m wondering if there’s some sort of serum we could give her to keep her this precious and tiny forever. Also, this is a Galilee fan account now. #galileejoy 

(sweater from her seminary auntie @13buttercreamstreet)

On #worldprematurityday, our preemie, Galilee Joy, would like to say: “Already this household is bending to my every will! Muahahahahaha.”

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On #worldprematurityday, our preemie, Galilee Joy, would like to say: “Already this household is bending to my every will! Muahahahahaha.”

World, meet the miracle we never knew we’d witness… our daughter, the best surprise of our lives: Galilee Joy Stillman.

I’ve wrestled with how I’d even begin to write a post like this, but at this point, this is my imperfect attempt. For those that have followed along, in 2018, we lost our sons Elijah and Malachi in back-to-back second trimester losses. After that, we essentially were told we couldn’t have more children and so we’d grieved, but accepted the reality, and trusted God in it all.

Fast forward to April of 2025, and I find myself with the surprise of a lifetime - a positive pregnancy test. We chose to keep the news close to ourselves and just our close friends and family… this pregnancy was not without its complications (pregnant at 40 is NO JOKE 🥴), but God’s hand was in every detail. Also, hiding this from the internet was a challenge! 😂

This past Monday, I went in for a routine OB checkup at 35 weeks and, long story long, ended up in the hospital, diagnosed with severe preeclampsia and sent into an emergency c-section. Our miracle was born at 5:25pm and the sound of her cry filled the room with JOY. We didn’t find out her gender until birth so hearing “it’s a girl!” was such sweet news!

This week has not been without its challenges for us both and we’re not out of the hospital yet, but we’re thankful that God’s been protecting us all along. I’m at a loss for words at how the people in our lives have showed up for us this week and beyond. There aren’t enough thank yous to adequately express our gratitude.

I’ll share her full birth story at some point because it’s a doozy.

For those who pray, we will gladly accept any you would like to send our way.

For now, enjoy a few pics of our Galilee Joy. 💕 #galileejoy

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World, meet the miracle we never knew we’d witness… our daughter, the best surprise of our lives: Galilee Joy Stillman. 

I’ve wrestled with how I’d even begin to write a post like this, but at this point, this is my imperfect attempt. For those that have followed along, in 2018, we lost our sons Elijah and Malachi in back-to-back second trimester losses. After that, we essentially were told we couldn’t have more children and so we’d grieved, but accepted the reality, and trusted God in it all. 

Fast forward to April of 2025, and I find myself with the surprise of a lifetime - a positive pregnancy test. We chose to keep the news close to ourselves and just our close friends and family… this pregnancy was not without its complications (pregnant at 40 is NO JOKE 🥴), but God’s hand was in every detail. Also, hiding this from the internet was a challenge! 😂

This past Monday, I went in for a routine OB checkup at 35 weeks and, long story long, ended up in the hospital, diagnosed with severe preeclampsia and sent into an emergency c-section. Our miracle was born at 5:25pm and the sound of her cry filled the room with JOY. We didn’t find out her gender until birth so hearing “it’s a girl!” was such sweet news!

This week has not been without its challenges for us both and we’re not out of the hospital yet, but we’re thankful that God’s been protecting us all along. I’m at a loss for words at how the people in our lives have showed up for us this week and beyond. There aren’t enough thank yous to adequately express our gratitude. 

I’ll share her full birth story at some point because it’s a doozy. 

For those who pray, we will gladly accept any you would like to send our way. 

For now, enjoy a few pics of our Galilee Joy. 💕  #galileejoy
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